William Dowell

"Not worth the hassle of even getting in. The process is a mess (calling over the intercom etc back to BA)."

"Pretty drab."

"Wednesday... Never a good idea!"

"Fair prices, large portions."

"Service is weak. I've seen better in London, Lyon and Amsterdam stores. In Paris I've had dreadful service, so I think ultimately it's pop luck."

"Absolutely awful. Took forever to collect order (having used "easy order"), and the burger was barely warm."