James Austin

"Don’t recognise KLM status on domestic flights. Which is amazingly poor considering KLM and Delta are the same company."

"Changed recently (Nov ‘19) - paid service only now. Shame, wasted a good part of the lounge."

"Allow plenty of time. For waiting while nobody serves you. Frustration is guaranteed - seems it’s part of the experience."

"Really good service and great fresh food. Looked after a big family group really well. Would recommend - don’t let the road put you off, not a limiting factor."

"Massive airport but really well organised. KLM Lounges are great too. Careful with short connections if moving between Shengen and not as queues can be long at busy times."

"Great modern tapas with lots of home made delicacies. The ganache with volcanic salt is somewhat epic...!"