Luke Trevorrow

"Take a ticket and wait in line. Just like at a meat counter."

"Get a Waitrose card and enjoy a free coffee every day! If you spend £5 or more you get a paper too."

"Never come during the sales unless you are mad."

"Get here in good time to purchase your tickets during rush hour as the station staff can only be bothered to open one ticket window."

"The James Bond film was shot in the other building which is now occupied by BP."

"Parking is a nightmare. Make sure you leave enough time to arrive and park before your appointment."