Paul Richardson

"My room is very cold"

"The rear car park is usually quite empty. The front car park is often quite full."

"Was overcharged on the bill by £2 (I saw it and they corrected it). I didn't eat my main (seafood pasta) because the seafood was rubbery and, the pasta tasted like it was from a can it was flavourless"

"I won't come here again - no room service, very poor customer service at the restaurant, limited to 30 minutes at a time WiFi, dreary looking bathroom, have to walk a long way for restaurant/reception"

"Very poor service"

"The staff can be hard to find, but they are very knowledgeable."