Ty Diedrick

"A bit small, but unbeatable views and a great atmosphere."

"If you're in Big Sur and want to splurge a bit, this is your place. Unparalleled views and great food. Lamb was the best course of the lunch. Highly recommended."

"Great place to stay. Comfortable clean rooms and turndown service. Beautiful hotel with stellar ocean views. 22nd best hotel in the USA according to TripAdvisor."

"Terrible service. Waited in express lane for 10+ mins with 1 item. Employee was rude and watched lanes open up behind me without saying a word. Either he's clueless or needs customer service lessons."

"Customer service is horrible here. Employees aren't trained. Three people went ahead of me while I waited for someone to set me up. Definitely last time I come here."

"Great food, servers are not attentive, vapid, and just plain rude. Stop hiring high school kids."