Tariq Elyas

"Really the hotel needs more staff at the lobby. There is a crowd of people and not being served as they should have been."

"Internet is terribly slow. Reception needs more staff. We had to wait for mins to be served. The hotel is great but the service is more of a 3 stars than a well established 5 stars hotel."

"Only one person at the reception!!! And no one at all at the help desk. Very bad management not worth the money!!!"

"The aircon doesn't work after midnight! The WiFi is too slow and then you have to buy speed wifi after paying more than 420 euro.. I booked a Terrence room but I got one with window!!"

"Best Japanese food in Jeddah!"