Rick Lay

"AVOID if you are a SPG Platinum guest. No upgrades, no late checkout, crap wifi, lame club lounge, curt service when complaining about it. No free breakfast in club lounge for kids under 18."

"Upper floors are renovated with nice LED TVs and modern features. Club lounge is still stuck in the 80's"

"Earlier, the emptier!"

"Bad breath? There are usually mints by the the ticket counter."

"Beer machine is very cool. Hotter than Singapore in here. Guy next to me is using a hand fan."

"Really? I think it's the best Asian food in the valley... and I've been to Thailand."