Sarah O

"Slowwww service."

"Doesn't matter which Artcaffe you go to, they're always 'out' of the thing you want. #secondbest #settling"

"Love the service! So friendly and respectful that you feel like you're in a TV commercial. :)"

"Service is hit or miss. If you try to call in your order, chances are they won't pick up the phone."

"Really bad customer service. They try to upsell you then become hostile and sulky when you ask for an explanation. I've had good experiences at other branches but this one sucks."

"You have not lived until you've tried the ugali nuggets. They're really yummy!"