Michelle Sherra

"This place is not Hyatt quality at all"

"45 minute check in line. No WiFi. No phone service. Bad management by an employee named Ray. How can this place be a Hyatt?"

"Gym and spa are lovely. Staff is friendly. However can someone in administration please change how you do billing. It doesn’t cater to tourists and soon will lose my business if it isn’t changed."

"Workers/ owners are rude. Sometimes verbally abusive to clients. Nails are okay. 7 out of 10."

"No place world wide requires a patch test for spray tanning."

"Wonderful new Venue!!! Many great offers here and wonderful customer service :) I stop in every time in Miami :)"