Budget Car Rental

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• Don’t go here. Even when you’ve booked a reservation and called to confirm the car is there it won’t necessarily be there; they’ll offer you a more expensive car. Awful customer service. Avoid.

  KE

• incredibly slow service

  rob zand

• We had to wait for more than an hour for pick up due to the long queue and only one staff doing everything as it was sunday. Though we already had a reservation, we did not have car type options.

  Alfaisal G

• Really really really slow service. But they're very nice and normally have great cars

  Andrew Ramsey

• Terrible service, attitudes From the employees. No respect for the clients. Be in line for an hour, I ask for bathroom they answer go to Starbucks 😡

  Francesca DeFranchis

• Worst rental car experience ever due to the attitude of the staff including the station manager. At the end of the frustrating conversation My family and I left the station without renting the car.

  Melih Papila

• Worst service ever. No flexibility. Be prepared to wait and not get what you expect

  Deborah Curtis

• Be sure to get full insurance ; )

  Alexandra

• As everyone said, crazy line and bad service... first and last checkin here! 🤬🤬🤬

  JP Vdwall

• Office is not at 336 58th, Go across the street.

  Ian Kennedy

• Embodies the absolute worst about NYC. We had no issues, but the 3 employees we dealt with were the most pitiful souls I actually almost feel bad for them. Lazy, rude, unhelpful, slow.

  Eduardo Royes

• Отвратительный сервис

  Anna S

• They automatically add $13.99 to your card even if the attendant has already checked that you returned the car at full tank. Go inside, show the gas receipt, and demand an updated bill!!!!

  Lorena V.

• Highly recommend the Chevy Malibu

  Whit Shufelt

• They also gave our car away. Unbelievable.

  Romain D.

• This is the WORST car rental place in the city. Do not go here at all costs. Rude, disrespectful staff that downright do not want to help you at all.

  Lisa Martinez

• Worst experience ever. Terrible service, zero commitment. Don't even try.

  Isabel Adler

• Horrible service. They misinform you through the phone and you go to the store and they have no cars to give you. Terrible corporate policies.

  Artur Benchimol

• Disastrous.

  miriam williams