BMW

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• Excellent service department.

  Rick Rapp

• Dont EVER use the auto body shop. They ruined my old car and have horrible customer service to boot!

  Likitsa Antonopoulos

• Maybe I'm wrong, but the check engine light shouldn't still be on when you pick it up from being serviced. In my biz we call that malpractice.

  Jason Layman

• Awful phone system and helpless staff. Go up north to Fields BMW and experience class.

  Chris R

• Terrible customer service don't even think about coming to this dealership

  Rasheed

• If you need a new car, make sure you ask for PETER. Unbelievably helpful, honest, and will help with any problem- even if it's not his department.

  TJ Callanta

• They have horrible service in the "service" department, but what do you do?

  Keith Harrison

• See AJ... He is the best service advisor!!

  Elizabeth Tarpley

• If you care about your car, or how a dealership will handle themselves when something goes wrong (which it inevitably will here) DO NOT have your vehicle serviced by Pirello BMW.

  Mike Hansen

• Is it possible that they lost my car? I just dropped it off for an oil change yesterday....I hope they find it :(

  Bao Ta

• No price match on tires

  Mr. J

• Expensive but necessary maintenance for these luxury vehicles. Wait for coupons unless serious!!

  Shawn Mayberry

• I took my car to get service at this location. When I was told the price I had to go elsewhere. I took my car home and when I turned on my car it would turn off. I open up the hood and a part missing.

  Galo Rodriguez

• Excellent service

  Gary Wainer

• Service managers are great at walking you through everything. I pass 2 other dealers to bring my car here.

  mark

• Joe from service department is super nice.

  Song Zhao

• Sales team at laurel bmw is better than bill Jacob. Ask for Luke or Rich from the pre-owned section. Manager Mark will work with you on price. Over all the buying exp was much better.

  Song Zhao

• Top notch! I've had two M cars serviced here and have always been well taken care of. Bob and James in service are excellent and will go the extra mile provide an exceptional customer experience.

  Michael Russo

• Ask for Michael K. Is service. Excellent customer service.

  E Heinz

• Great used car

  John L

• Have great deals on cars. Jason in finance is awesome & Steve Olsen in service is a big help. On our second BMW from this dealership.

  Lori Guerrini