Jade Laurence Alin-McCallum

"High end service station."

"Opens 11am till 4am on Friday and Saturday. 11am-12am Sunday to Thursday :)"

"Cold buffet for breakfast hot items, wifi unreliable, check in swift but noninformation whatsoever, Could do with a major refurbishment, never would stay again."

"Carboot Sales every Sunday from 8am to 1pm."

"Could've been better."

"Quite appaling to talk to staff in their own language and expecting us to understand it, not only to me but to other customers as well. Service was rather slow as you'd expect being it at John Lewis."