The hotel is beautiful and clean, beds are comfy, showers are huge... But the housekeeping comes fairly late in the day & some the service desk is rude, even if they're doing nice things for you
I've said it aloud since staying here before, it's in a great location streetwise. With that, the service is good, the walls seem paper thin, and if there are many guests, lots of noisy nights.
Not a bad place! I didn't spend a bunch of time here...but the time I did spend was enjoyable. One gripe...nowhere good to hang a suit...hanger rack was low to the ground.
They will bring you a refrigerator right up but forget to tell you its an extra $47.00 on your bill. Now I understand, why we saw so many coolers being wheeled in.
They are not very customer friendly, they would not refreeze our freezer packs where as last week Marriott Courtyard would. Very disappointed in there customer service
Hilton Lexington/Downtown hotel is conveniently situated in downtown Lexington with connecting access to the Rupp Arena, Lexington Convention Center, and Lexington’s best shopping and dining. The contemporary hotel features a wide array of amenities for your business or leisure stay including an ...