Francis Cleetus

"The macaroons are to die for, as good as the ones I had in Paris!"

"Three fun-filled floors for kids of all ages!"

"Terrific view of downtown Pittsburgh!"

"Phipps is the warm light at the end of the tunnel, when the temperature plummets below zero!"

"Call to make an appointment, or you may have to wait a bit."

"What's the point of electronic destination signage on the front and side of trains, when drivers don't change them? I have got on the wrong train more than once!"