Robert Svihla

"Slowest concession line on earth. Allow about 17 hours to get your drink or popcorn, double if you're getting both."

"For the smokers: Enjoy your beer out on the patio. Heat lamps keep things relatively toasty in the cold."

"The elevators are pretty slick. Select your floor destination outside the elevator and the system assigns you a specific elevator to take. Nice!"

"Save room for the Banana Spring Rolls!"

"Did an awesome job helping me out with iPhone battery issues. Replaced the phone, no hassles. Short wait on a Thursday night."