e.g.

"Slowest service ever, dirty/gross interior."

"Great place, great food, and lovely staff"

"Don't even TRY to ask for a pretzel roll on the fish sandwich. They won't allow it. They will ONLY serve the chicken on a pretzel roll. Waitress says they count the chicken and the pretzel rolls?!?!"

"Great looking HQ buildings and grounds, except for their rundown parking lot across the street on Jackson and Sangamon. Biggest eyesore of the neighborhood. Not a good indication of brand quality!"

"Gorgeous place. Very relaxing and great decor. Plus awesome owners/management!"