D K

"Stranded United Airlines customers who all had their flights leave without them. I left the line after waiting 30 minutes and there were still around 60+ passengers ahead of me."

"They have free toothbrushes and toothpaste. Just ask the front desk."

"Pray you never get stuck here due to bad weather. United Airlines does not have enough customer service representatives working in the evenings."

"It is worth being a loyal MileagePlus member. The upgrades are a nice benefit!"

"Watch out for guac hogs and blanket snatchers."

"Great customer service. Helped me out when I was in need!"