Dennis Startsev

"Easy: don't go there. Rude, obnoxious host with loads of attitude and no notion of customer service. I don't care how trendy they are, I will not be back."

"Get here with plenty of time to spare. Even the premier line is painfully slow once you get past the boarding pass check. Despite many open lanes, it moves like molasses. No TSA Pre-check either."

"Don't bother. As bad as the regular line most of the time. No TSA Pre-check until Nov 2012."