Deinz Serrano

"Steaks here are really good! Sesame crusted salmon, yum! Cakes, heaven!"

"Good food, REALLY BAD service."

"You have to request for a fan, NO AIRCON. Weird. Unsafe, huge windows. But beautiful hotel."

"Beautiful hotel. Worst staff, bellboy literally just stood right next to us while we unloaded our stuff. No help! Didn't even offer a cart or to help. Unfriendly receptionist, no smiles? NO AIRCON!"

"I just love Balance here!"