Andrew Priestley

"Worst lounge I’ve been to in a long while. Revolting food, badly stocked and warm drinks fridge. Announcements are way too loud. Cramped and too hot inside. Grumpy staff. Avoid paying to come in here."

"Large choice of cooked to order tasty food. Highly recommended"

"Very welcoming and comfortable W. Right in the heart of the West End. Swanky rooms and a cool bar make this one of my favourite SPG hotels."

"Far too small. Far too busy. Probably the worst Club Lounge I have visited in the Starwood Hotels portfolio. Not enough seats for everyone trying to use it. Very disappointing indeed."

"Nice enough place, shame about the ever-present smell of the gents' toilet in the bar area"