Monica Christoffels

"Call ahead so you don't have to wait so long (though it's definitely worth it!)."

"plenty of couches, cushy chairs and outlets behind TUMI, Victoria's Secret and the stores right before the North Concourse."

"FAVORITE <3"

"Here's where the cot is: upstairs from Gate B37, in the back of the cubicles set up for "business travel" (really it's just a place to charge your electronic items and sit at a desk). Pillow included!"

"Staying overnight in the airport? Find the cot upstairs in the business area of Concourse B - best place to sleep! Bring an eye mask and earplugs to, y'know, actually fall asleep :)"

"best customer service I've ever had at a VS: friendly and helpful but not pushy at all."