Kokua H

"Paul B. Sorry to hear that you were assigned to a dirty room. Our sincere apologies for the inconvenience."

"tara w. We are very sorry to hear about the hard DoubleTree chocolate chip cookie. We will be sure to investigate why you were unable to unlock the specials. Our apologies for the inconvenience."

"@B P. We apologize if the beds were not to your liking. Next time, please inform our guest services and we will do our best to better accommodate your needs."

"@Renee R. We apologize for the in-room internet charge, but we do offer complimentary wifi in our lobby level."

"@ Mike F. All the even floors have ice machines."

"http://www.facebook.com/pages/Ocean-Resort-Hotel-Waikiki/148011591912530"