Gavin May

"Of all the decrepitude that is American Airlines' lounges, this is surely the nadir."

"Got to stop for a strong rum punch and one of Mr. Jet's homemade chicken sandwiches."

"If this is the Flagship Lounge then I pity the ship and I pity the flag. American - please take a look at your One World cousins BA for tips on how to do lounges."

"Fantastic, authentic Spanish food - lovely, friendly Spanish staff. If this was in Soho, or Shoreditch, it would be packed morning, noon and night."

"Ask for a cup of the rather excellent Newby Earl Grey"

"Slow and rude service in the bar. No free WiFi. Comfy bed though."