Ann McGregor

"They should rename this place to the Less Than Quality Inn."

"Poor service and mediocre food. No need to return."

"Ever have an employee treat you like you're stealing and then mouth off at you because you weren't sufficiently friendly to them? The guy in the flower department has poor customer service skills."

"Quite possibly the slowest Starbucks in the city."

"Normally good service here, but today was awful. Line out the door, slow staff. Had to ask to have my Reuben heated, drink made wrong."

"Slowest service ever. Batistas spend way too much time chatting."