Katie Glass

"Make sure they give you the room you booked - they gave us smaller rooms at first but were very helpful when we insisted!"

"The prince's trust provides courses and grants for disadvantaged young people who are out of work. They do great stuff and everyone in the office is really friendly :)"

"The pool is totally rank."

"Lovely view of Bath at the top"

"Make sure you get to Hall and Woodhouse early to get a table on the lovely roof terrace!"